Shipping Policy

Please understand before purchasing that our accounting book is very popular and most items are made to order. Due to high demand, orders placed will receive a tracking number within 1-5 days of purchasing. Due to high demand, There will be a mandatory 7- 20 business day processing time period for all handmade accounting books. (Including Colors: Black Ice, Hussle Blue, Rose Gold, Baby Pink, Holographic Bae, Silver Sparkle, Mint Green, Rose Gold Sparkle and any custom orders. After the item is dropped off at the post office. The shipping timeframe is 3-10 business days depending on the postal service in your area. We appreciate your patience.  We are just excited as you are to see you enjoy the items you just bought. This is why we strive to get your order out as quickly as possible.

Please note, The Melanin Mamis is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons.  

 

We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business days. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to ensure your The Melanin Mamis order gets to you ASAP, however, we do appreciate your patience!

 

Lost Packages where tracking shows delivered:
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship.

 

The Melanin Mamis IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.